Question 1

How does booking work?

Accepted Answer

Pick a robot and dates on /book, get a live quote, and pay by card through Stripe checkout. Confirmation is instant.

Question 2

How much does it cost?

Accepted Answer

Fleet units start from $450 NZD/day. The humanoid Unitree G1 starts from $449/day self-service, or $2,999/day with our operator.

Question 3

What's the difference between self-service and full-service?

Accepted Answer

Self-service: you operate the robot for your rental period, we deliver, set up, and train you first. Full-service: our operator runs the robot at your event, up to 8 hours a day.

Question 4

How far ahead should I book?

Accepted Answer

Standard lead time is 48 hours. Live performances and touring need more — 2–3 weeks minimum.

Question 5

Do you offer quotes for larger projects?

Accepted Answer

Yes — live performances, choreography commissions, and touring are custom-quoted. Get in touch and we'll turn around a proposal within 48 hours.

Question 6

What's the minimum rental period, and what currency am I charged in?

Accepted Answer

Rentals run 2 days minimum. Prices are shown and charged in your local currency — NZD, AUD, GBP, or USD — depending on your booking location.

Question 7

What robots do you have?

Accepted Answer

A fleet of robotic units (1–6 per booking) plus the Unitree G1 humanoid — the same model behind viral dance videos and brand activations worldwide. Full specs are on each robot's page.

Question 8

Do I need experience to operate one?

Accepted Answer

No. Every rental includes a handover and certification session with our technician before you take the robot away.

Question 9

Can I bring my own operator?

Accepted Answer

Yes — self-service rentals are built for that. You can also add one of our trained operators for a half or full day.

Question 10

Can it be programmed to dance or match a theme?

Accepted Answer

Yes. We choreograph custom routines and dance styles to match your event — see Customize Event on our How It Works page.

Question 11

Where do you deliver?

Accepted Answer

Rentals deliver, set up, and collect across New Zealand, Australia, the UK, and the US. Live performances and touring reach a wider footprint still — also Germany and France.

Question 12

Who delivers and sets up the robot?

Accepted Answer

Our team handles delivery, on-site setup, and collection on every booking — it's included, not an add-on.

Question 13

What does the venue need to provide?

Accepted Answer

A power outlet and clear indoor floor space. Tell us your venue details at booking and we'll flag anything else in advance.

Question 14

Do you deliver robot rentals to the UK?

Accepted Answer

Yes — self-service and full-service rental now deliver to the UK (currently from London), alongside NZ, AU, and the US. Live performances, choreography, and touring also reach the UK.

Question 15

Is there a deposit?

Accepted Answer

Yes — a refundable damage deposit is charged at checkout on every rental. On clean, undamaged return it's refunded to your original payment method within 7 days.

Question 16

What if the robot is damaged during my rental?

Accepted Answer

Every rental includes damage cover, so your exposure is capped at the deposit rather than open-ended. Our team handles any repairs.

Question 17

What if the robot needs technical support during my booking?

Accepted Answer

24/7 support is included with every rental. For events, we also bring backup robots so a hardware issue never stops the show.

Question 18

Can you build a custom performance for our event?

Accepted Answer

Yes — our choreography team designs and rehearses a routine matched to your brand, music, and formations before the day.

Question 19

We're planning a big event with multiple robots — can you help?

Accepted Answer

Yes. For events needing more than 3 robots, bespoke dance styles, or custom formations, contact us and we'll scope a tailored package.

Question 20

Do you handle touring or multi-city runs?

Accepted Answer

Yes — touring engagements run as a project or ongoing retainer across NZ, AU, the UK, US, Germany, and France, from $16,500 NZD per stop.

Question 21

Can you work with our venue's AV and safety requirements?

Accepted Answer

Yes. We provide a risk assessment, insurance certificate, and method statement with every live performance proposal.

Question 22

Can I cancel or reschedule?

Accepted Answer

It depends on notice: more than 28 days out, your deposit is retained but there's no further charge; 14–28 days out, 75% of the fee is due; under 14 days, 100% is due. Postponing to a date within 6 months isn't treated as a cancellation. See our terms for the full policy.

Question 23

How do I get in touch?

Accepted Answer

Email hello@temporobots.com or use the contact form — we typically respond within a business day.

Frequently asked questions

Booking & Pricing

The Robots

Delivery & Setup

Deposit & Damage Cover

Events, Choreography & Customization

Support & Policies

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